We work hard to ensure all products are shipped in perfect condition. In the event that a product arrives damaged, please email us with supporting pictures at firstname.lastname@example.org.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
If a return is agreed, please return the product along with all packaging to:
Andy Torres B.V.
Korte Leidsedwarsstraat 12
On receipt of the damaged product as well as all packaging, a replacement product will be shipped within 5 business days to the same address provided on the initial order.
Andy Torres B.V. is not responsible for the shipping costs to return any damaged products.
Please note that all purchases are final and are not subject to return unless a product arrives damaged and this can be proven through images that clearly show the damage and the damaged product is return.